Dayner

Dayner Support

Help with your Dayner account and app.

Contact us

support@dayner.app

We read every message.

Frequently asked questions

I didn’t get the confirmation code

The code is sent to the email address you used to create your account. If it hasn’t arrived:

  1. Check the address you typed on the sign-up screen, and look in your spam or junk folder.
  2. On the Check your email screen, tap Resend email. The button becomes available 60 seconds after the previous email was sent.
  3. Type the code from the newest email into the app and tap Verify. Codes are 6 to 10 digits. The email states how long its code is valid, so use the newest one.

If you tapped the link in the email instead, go back to the Check your email screen and tap I already tapped the link. The app signs you in with the email and password you just entered if your email is confirmed.

Still nothing? Email us at support@dayner.app.

I forgot my password
  1. On the sign-in screen, tap Forgot password?.
  2. Enter your email address and tap Send Reset Email.
  3. Enter the code from the email in the app and tap Verify. You can also tap the link in the email on the same phone.
  4. Choose a new password of at least 8 characters.

You can ask for another email with Resend email after 60 seconds.

How do I delete my account?

In the app, open Settings, scroll to the Danger Zone at the bottom, and tap Delete Account. You are asked to confirm twice.

Deleting your account removes your account, profile, spheres, day presets, daily plans and profile photo, and it cannot be undone. See the Privacy Policy for how backups are handled.

How do I export my data?

Open Settings, go to Data & Privacy and tap Export My Data. The app opens the iOS share sheet with your spheres, daily plans and day presets, plus your account name and email, as JSON text. Choose where to save or send it, such as Notes or Files.

My reminders do not arrive

Reminders are local notifications generated on your device, so each of these must be in place:

  • iOS permission. In the iPhone Settings app, open Notifications and then Dayner, and allow notifications. If you declined when the app asked, Dayner shows a “Notifications are off” message with an Open Settings button.
  • The in-app switch. In Dayner, open Settings and make sure Notifications is on.
  • A reminder on the block. Tap a block on your timeline and choose a reminder time other than Off. Choosing At start notifies you when the block starts.
  • Default Reminder. In Settings, the Default Reminder is applied only to blocks you add afterwards. Blocks you already have keep their own reminder, so change those one by one.

A reminder is only scheduled if its time is still in the future. Dayner schedules reminders for the next 30 days and refreshes them when you open the app or change your plans, so open the app after editing plans on another device. A notification shows only the activity name and start time.

How do I see my data on another device?

Sign in with the same email and password. Dayner syncs your spheres, day presets and daily plans to your account when you sign in, and sends later changes in the background, so you need an internet connection. Changes made offline are sent when you are back online.

On a new device the app loads plans from the past 90 days up to one year ahead.

Cover photos are stored on your device only and do not sync between devices.

Which iOS versions does Dayner support?

Dayner needs iOS 16.4 or later and will not run on older versions. The App Store listing shows the exact requirement for the current version. Dayner is made for iPhone.

Privacy

Read how Dayner handles your data in the Privacy Policy.